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05Delivery & Industry
DAC National Network

Retailers & Merchants

Help map accountability across modern retail delivery.

Third-party delivery now reaches far beyond restaurants. DAC wants the merchant perspective from grocery, convenience, pharmacy, retail and other businesses using delivery platforms.

Who we want to hear from

Relevant perspectives include:

  • Retail owners
  • Store operators
  • Grocery and convenience professionals
  • Merchant e-commerce teams
  • Fulfilment managers
  • Platform account managers
Questions that matter

What DAC wants to understand.

  1. 01

    How are orders, substitutions and out-of-stock items handled?

  2. 02

    Who controls customer-facing pricing and refunds?

  3. 03

    How does responsibility shift between merchant and platform?

  4. 04

    Where do operational records exist?

Participation model

A relationship first. Permissions separately.

DAC does not equate professional identity with access. Approved members receive only the Network capabilities appropriate to the relationship and specific DAC engagements.

01

Connect

Submit a professional application or the sector-specific contact pathway.

02

Review

DAC screens the relationship and requests additional information where necessary.

03

Verify

Credentials, identity or organizational information may be checked where appropriate.

04

Engage

Approved participants receive controlled Network Hub access and explicit assignments.

Participation boundary

Participation is intended to improve understanding of systems and responsibilities throughout the transaction.

Next step

Apply to Join the DAC Network

Applications are reviewed before any Network profile or portal invitation is created.

Apply to Join the DAC Network